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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Lenny Perk

March 14, 2025

5  out of  5
rating by Lenny Perk
"Excellent Coverage and Outstanding Customer Service – A Reliable Choice! I’ve had an outstanding experience with State Farm Insurance and highly recommend them to anyone looking for reliable coverage and exceptional customer service. From auto and home insurance to life and renters’ policies, State Farm offers a wide range of options tailored to fit individual needs. What sets them apart is their customer service—every interaction I’ve had with their agents has been professional, friendly, and incredibly helpful. They take the time to explain coverage options, answer questions thoroughly, and ensure that I have the best plan for my needs. Additionally, their competitive rates and various discount options make their policies even more appealing. Whether it’s bundling policies or safe driving rewards, they always find ways to help customers save money while maintaining top-tier coverage. Overall, State Farm is a trustworthy and dependable insurance provider that truly cares about its customers. I couldn’t be happier with my experience and will continue to recommend them to family and friends!"
We responded:
"Lenny, thank you so much for your wonderful review! We are truly delighted to hear about your positive experience with our team. Your satisfaction with our coverage options and customer service means the world to us. We genuinely appreciate your recommendation and are here for you whenever you need us!"
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Linda Mcalpin

March 12, 2025

5  out of  5
rating by Linda Mcalpin
"I worked with his agent Scotland and it was a very easy process. He answered all of my questions and made it a very sensible and easy transfer from my previous insurance company."
We responded:
"Thank you, Linda, for your great review! We're happy to hear that Scotland made your transition easy. Your satisfaction is very important to us, and we really appreciate your trust. Please reach out anytime if you need more help."
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Abdul Azizi

March 6, 2025

5  out of  5
rating by Abdul Azizi
"Hey there, my name is Abdul Azim Azizi. I am one of your Client I have all insurance through your agency and of course I brought my few family members as well I have been helped Gratefully from your Employees, they are very knowledgeable friendly individuals with that I am very grateful from Brian Randle, he is very knowledgeable, friendly Specially, customer care. I am very happy that you have employees like him. Thank you so much Mr. Randall. Hey Dear To whom It may concern this is Abdul Azizi. I have most of my Insurances from your agency, Brad bachelor recently, our porches, life insurance through your agency with the help of Miss Samantha Night Samantha was great, outspoken, friendly very knowledgeable for what she was offering me about the life insurance. She explained everything great customer service and I am very pleased with that. You’ll be very happy having her as a coworker over there. Thank you so much Miss Samantha may God bless you thank you for your great customer service👍🙏"
We responded:
"Abdul, thank you for your heartfelt feedback! We're thrilled to hear that you and your family have entrusted us with your insurance needs, and we're honored to have you as valued clients. It's truly heartening to know that Brian provided you with such exceptional service. We take great pride in our team's knowledge, friendliness, and dedication to customer care, and it's wonderful to hear that Brian exemplified these qualities during your interactions."
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T C

February 27, 2025

5  out of  5
rating by T C
"Asa has been wonderful! Working with her is easy and she is very helpful."
We responded:
"Thanks for choosing us, T C! We’re committed to protecting what matters most to you today and in the future. We look forward to serving you for years to come! "
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Tristanchasesports LLC

February 21, 2025

5  out of  5
rating by Tristanchasesports LLC
"I inquired about changing my full coverage auto policy from out of state. Due to a very busy schedule we worked for a few months to make the necessary changes. I worked with the Agent Samantha Knight. She was professional, polite, honest and dedicated to finding the best policy and best rate for me and my family. Thank You!"
We responded:
"We really appreciate your kind words! It’s great to know we were able to meet your expectations. If you need anything else, don’t hesitate to reach out!"
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Mr. Robins

January 22, 2025

5  out of  5
rating by Mr. Robins
"Samantha was assume to work with. Very timely and tentative"
We responded:
"We appreciate your five-star rating, Mr. Robins! It's great to know that we were able to deliver excellent service."
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Rao Amara

January 3, 2025

5  out of  5
rating by Rao Amara
"I had a great experience with Samantha Knight. She is very helpful in explaining about my auto policy and in explaining all possible discounts that are available. She is very knowledgeable and patient in answering all my questions. In overall I had a great experience in setting up my auto policy with StateFarm."
We responded:
"Rao - I am so incredibly grateful that you took time to leave us this review. It's customers like you that make our job wonderful. We look forward to serving you again."
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Taka Tashka

January 2, 2025

5  out of  5
rating by Taka Tashka
"Asa and Samantha did amazing! So professional and helpful"
We responded:
"We greatly appreciate your five-star rating, Taka! Rest assured, we're here to assist with all your insurance requirements."
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Ambrose Blanchard

December 27, 2024

5  out of  5
rating by Ambrose Blanchard
"As a 22 year old, insurance is scary and complicated, but Brad’s agency makes it easy and clear. Working with Brian has been so nice! If I ever need something taken care of, whether it be rental insurance or for a car accident, Brian has been such a great, reliable help."
We responded:
"Thank you so much for your business and your awesome five-star review, Ambrose! My office is always available to help with any of your insurance needs!"
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K Cal

December 25, 2024

5  out of  5
rating by K Cal
"Abby was very helpful and quick with responses as I worked through the quote process. Great experience."
We responded:
"There's no better compliment than hearing a great review about our staff. Thank you for putting your trust in our agency!"
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Pauline Russell

December 19, 2024

5  out of  5
rating by Pauline Russell
"The customer Representative Abby was very professional very polite, knowledgeable and patient. She got the right policies for me that is within my budget Thank you Abby"
We responded:
"Thank you for such a great review and recommendation, Pauline. My team and I strive to provide excellent customer service, so I am pleased to hear that you had such a great experience with our agency."
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Clara Egan

December 17, 2024

5  out of  5
rating by Clara Egan
"Samantha was great to work with. Very professional and friendly and knew her information. Such a great experience!"
We responded:
"We really appreciate your kind words, Clara. Thank you for trusting us with your insurance needs."
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Kelly Wilcox

December 17, 2024

5  out of  5
rating by Kelly Wilcox
"Everyone I spoke with at the office was very friendly and nice. Samantha went above and beyond with her great communication and customer service though!"
We responded:
"Kelly, it is so good to hear positive feedback about our team. Thank you for taking the time to leave us such a glowing review. We value your business!"
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Rebecca Easom

December 11, 2024

5  out of  5
rating by Rebecca Easom
"I worked with Samantha Knight to secure coverage on a home that involved a different policy than I expected. She did a great job finding what I needed, and she was very patient during the period of time it took from my end of the transaction."
We responded:
"Thank you for sharing your experience! I'm so glad to hear that Samantha was able to find the right coverage for your home and that she was patient throughout the process. We always strive to provide the best possible service, and it’s wonderful to know that Samantha’s efforts made a positive impact. If you need anything else in the future, don’t hesitate to reach out. Thanks again for your trust!"
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Deacon HopkinsBey

December 5, 2024

5  out of  5
rating by Deacon HopkinsBey
"I recently had some billing issues and called State Farm, to which Bryan answered my call. He very much, so did his due diligence and recovering all of the answers to my inquiry concerning my bill well-being, patient and courteous at the same time. He did an excellent job and I’m very much so pleased. He also made me reconsider staying with State Farm because I was looking to transfer to a different company for auto insurance because of the lack of communication from State Farm with my insurance prices in premiums going up and up up for no reason andwithout them notifying me. Again, special, thanks Bryan"
We responded:
"Thank you for sharing your experience with us, Deacon! We're so glad to hear that Bryan was able to assist you with your billing concerns and provide the help you needed. We strive to offer excellent service, and it’s great to know that his efforts made a positive impact. We appreciate your feedback and hope to continue serving you with the best care possible!"
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Ronald Hill

November 14, 2024

5  out of  5
rating by Ronald Hill
"This experience has been great swift action no pressure and delivered as promised I will recommend this office to each and everyone and the bonus that my wife and I appreciate the nicest that they show that seems to be a lost art"
We responded:
"Thanks, Ronald, for the five-star review! We appreciate your business!"
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Tomika Collins

November 6, 2024

5  out of  5
rating by Tomika Collins
"Brian Randall is the best service agentEVER!!!!! Actually , I should've wrote this review months ago because he helped me big time when I was shopping for a new car. I called him giving information about maybe 5 cars that I was consider purchasing lol. Brian answered and returned each call with information that assisted me with my final purchase. Just recently I have a serious issue that Brian went over and beyond to help me. I can't be mad if things don't work out.You can not control what is out of your control. I appreciate him so much. He is professional, funny, kind and has a soothing voice when communicating information to understand. Not all that jibble jabble. I know I probably get on his nerves sometimes but Brian always makes me feel that I am important and assist me with what I need. In my opinion, Brian is the last of his kind in customer service excellence. Thank You! Thank you !Thank You! Blessings to Brian Randall in everything you do. ASK TO SPEAK TO BRIAN RANDALL!!!!! HE IS THAT GUY!!!! :)"
We responded:
" Wow, Tomika, thank you so much for this amazing review! We are beyond thrilled to hear about your positive experiences with Brian. He truly goes above and beyond, and it’s clear that his professionalism, kindness, and genuine care have made a big impact on you. It’s also great to know that Brian's patience and clear communication helped guide you through your car shopping. He’s definitely a valuable asset to the team, and we’re so lucky to have him. Your feedback means the world to us, and I’ll be sure to pass along your kind words to Brian. Thanks again for sharing your experience, and we’re here anytime you need help in the future. "
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Judy Nunes

November 5, 2024

5  out of  5
rating by Judy Nunes
"Scotland has great customer service ! Loved that he called me same day that I became a customer to see if I needed anything else. Thank you for all you do."
We responded:
"Thank you so much for this five -star review, Judy. We really appreciate you being a customer and our great service is something we strive to uphold with all of our customers. We’re here for you anytime."
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Felicia Lindsey

November 1, 2024

5  out of  5
rating by Felicia Lindsey
"Asa was wonderful! Highly recommend!"
We responded:
"Thank you so much for your recommendation, Felicia! We're thrilled to hear that Asa provided you with such a wonderful experience. If you need anything else or have further questions, don’t hesitate to reach out. We’re here to help!"
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Chase Varhol

October 30, 2024

5  out of  5
rating by Chase Varhol
"We recently transitioned our home & auto policies to Brad's office and couldn't be more pleased. The transition process was extremely easy, and I feel great about the team I will be working with going forward. Samantha and Carrie in particularly were extremely friendly, knowledgeable, and easy to work with. Highly recommend!"
We responded:
" Thank you so much for your wonderful feedback, Chase! We’re delighted to hear that your transition to our office went smoothly and that you feel confident in your new team. Samantha and Carrie will be thrilled to know they made such a positive impression. We truly appreciate your recommendation and are here for any questions or assistance you may need in the future!"
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Noah Sikes

October 25, 2024

5  out of  5
rating by Noah Sikes
"Asa is a delight and really came through for us in a time of uncertainty. If representatives were as kind and thoughtful as she was for us, then people probably wouldn't dread talking to an insurance rep in the first place."
We responded:
"Thank you for your kind words, Noah! We’re thrilled to hear that Asa provided you with such thoughtful and supportive service during a challenging time. It’s our goal to make the insurance experience positive, and we’re glad to know she made a difference for you. If you need anything else, don’t hesitate to reach out!"
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Somi Afulukwe

October 23, 2024

5  out of  5
rating by Somi Afulukwe
"Scotland Kolb is the agent that helped me in getting a new quote for an auto insurance. As a recent college grad who has to start paying for her own insurance, Scot was super understanding and nice, and explained everything to help me understand the coverage!!! Thank you Scot."
We responded:
"Thank you for your review, Somi! We’re thrilled to hear that you had such a positive experience getting your auto insurance quote. It’s great that you felt supported and well-informed as you navigated this new step. If you have any more questions or need assistance in the future, don’t hesitate to reach out!"
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Elisa Fonseca

October 15, 2024

5  out of  5
rating by Elisa Fonseca
"Abbey McIntosh is the agent that has helped me in getting a new quote for home and auto insurance. From day one she was so nice and helpful . She got me an awesome price for both. She is very thorough and brakes everything down to help you understand you coverage. She is the first Insurance Agent that I really could count on for anything regarding Home and Auto coverage. I appreciate her so much. Thank you Abbey."
We responded:
"Thank you, Elisa, for your fantastic feedback about our team member Abbey! She's a great asset to our team and I'm so glad you've had such a good experience working with her on your home and auto policies. I'll be sure to pass your thanks along to her!"
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Amy Reach

October 11, 2024

5  out of  5
rating by Amy Reach
"Brian Randall was extremely knowledgeable and helpful when I needed to add a car to my policy."
We responded:
"It's great to hear that you enjoyed working with Brian and found his knowledge so helpful! I'm glad we could get your car the protection it needs. Thanks for leaving us a review, Amy!"
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Ben Feltman

October 9, 2024

5  out of  5
rating by Ben Feltman
"Brad and his team at State Farm have always taken care of me. They are responsive to requests, they have great follow through and warm customer service. I would ask for Abby she is pleasant and thorough. As long as I am in GA I use Brad and his team, highly recommend."
We responded:
"There's no better compliment than hearing a great review about our team. I'm thrilled that our customer service has earned your loyalty! I'll be sure to pass your feedback along to Abbey and thank her for her part in making your experience so great. Thank you so much for your continued business and recommendation, Ben!"