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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

kristi foreman

November 6, 2023

1  out of  5 rating by kristi foreman
"The worst customer service experience."

Michele Bates Gilbert

October 12, 2023

5  out of  5 rating by Michele Bates Gilbert
"I was struggling in researching for the best auto policy for my family. Ms. Elizabeth Frazee was incredibly helpful, professional and found what we needed. I'm grateful for how comfortable she made the entire process from start to finish. I have already forwarded her contact information to an associate and plan to continue business with Ms. Frazee for anything else I may need. Five Stars!"


October 5, 2023

5  out of  5 rating by Chris
"These guys just saved me $201 a month. GEICO was nothing but a name and a con these guys are legit thank you guys so much ! -Chris swancey"

David Garcia

August 2, 2023

5  out of  5 rating by David Garcia
"Very friendly and professional. Samantha you are the best!!!"

B Nail

May 10, 2023

5  out of  5 rating by B Nail
"I am very grateful for the phenomenal service and support that the Brad Batcher’s State Farm Insurance Agent team provided for bundling our auto and home insurance policies. They were very timely and informative in providing detailed coverage information and options so that we can make informed decisions. Thanks again Carrie, Elizabeth and staff for all that you do…Great customer service."

مفتى طارق مسعود H.z

February 2, 2023

5  out of  5 rating by مفتى طارق مسعود H.z
"Samantha Knight who works for state farm was very respectful and professional at her work, she is beyond excellent, I really appreciate it, thank you!"

suzanne whitworth

January 31, 2023

5  out of  5 rating by suzanne whitworth
"Excellent Customer Service!"

Cheryl Poteat

January 12, 2023

5  out of  5 rating by Cheryl Poteat
"Brian Randall was great. Very good experience. So glad to be with State Farm"


January 6, 2023

5  out of  5 rating by M E
"I had Brian Randall help me with my Life Insurance today. So over my head but he did an excellent job helping me through it. Thx so much!"

harley hubbard

January 6, 2023

5  out of  5 rating by harley hubbard
"I had Brian Randall help me with my auto insurance he is the best agent I've ever had answered all my questions and helped me come up with all the things I needed made the whole experience easy"

Louis Dudley

December 10, 2022

5  out of  5 rating by Louis Dudley
"I had the chance to talk Scott in early Friday morning to set up new life insurance policy. Definitely enjoy conversing with him. He very knowledgeable about the difference policies that best for me. If you don't have insurance policy please talk Brad Batchelor and his and team."

Marissa Robinson

November 17, 2022

5  out of  5 rating by Marissa Robinson
"Good business"

Bezawit Tekeletsadik

November 15, 2022

5  out of  5 rating by Bezawit Tekeletsadik
"I won’t have it any other way , best customer service and price."

Sameer Alanbari

August 16, 2022

5  out of  5 rating by Sameer Alanbari
"Nice friendly staff"

Melissa Jones

August 11, 2022

5  out of  5 rating by Melissa Jones
"Brad and team are always super responsive and work diligently to make sure any and all policies are reviewed and up to date. We appreciate the customer service above all."

kendrah battle

January 21, 2022

5  out of  5 rating by kendrah battle
"Today I spoke with Jennifer Bensman at State Farm and I must say she was awesome!!! She took her time and was very thorough in explaining all my coverage options. She even went over coverage I had no idea about. I must say that she went above and beyond this morning!! Excellent service.."

victor veliz

July 27, 2021

5  out of  5 rating by victor veliz
"As a new GA resident, I was a little unsure about how to look for a new insurance. Luckily somebody referred me to Crystal, and the process I thought was going to be a headache, was a breeze. Crystal explained all the doubts that I had and left happy as a State Farm customer. Highly recommended!!"

Melody Duvall

July 8, 2021

5  out of  5 rating by Melody Duvall
"Love the first hand attention we get from them. Always willing to answer questions and help us save more! Loving our discounts with the drive safe and save! I have already got my parents and Aunt to switch to Brad Batchelor’s State Farm office."

Raquel Arreola

April 8, 2021

5  out of  5 rating by Raquel Arreola
"The service is good and the representative are always there to help me and all my needs"

Sherry Reeves

February 10, 2021

5  out of  5 rating by Sherry Reeves
"I enjoyed working with Elizabeth Frazee at Brad Bachelor State Farm office. She was very courteous and thorough in her work. She quoted me a price that was a lot cheaper for the very same coverage than my previous insurance provider. I am very happy I switched!! Great insurance agency!"

Chelsea Lewis

February 10, 2021

5  out of  5 rating by Chelsea Lewis
"Highly recommend Brad Bachelors office. Elizabeth was able to get me a better home & auto policy for less than I was paying a competitor & was very knowledgeable."

Jesse Kenne

December 7, 2020

1  out of  5 rating by Jesse Kenne
"Would give zero stars if I could can't do their job properly paid 4 months on a totaled car cause they can't keep track of paperwork, cancelled my mother-in-law s insurance claiming I wasn't on it and didn't have my info even though they did and more from there, Brad, the policy was under Terra Escoe, my wife and her mom Daviette west we just left your office and transferred to another agent"

Heather Kitchens

November 6, 2020

5  out of  5 rating by Heather Kitchens
"I worked with Carrie Whitehouse and she made everything clear, concise, and easy. I recommend checking them out. I save $100.00 a month!"

Joshua Krauth

October 24, 2020

5  out of  5 rating by Joshua Krauth
"The agent of did a very good job of helping me transfer my wife's insurance from another state. They clearly explain the process and told me what to expect when we were getting her tag. I really appreciated the professionalism the agent."

Noelle Edwards

October 10, 2020

5  out of  5 rating by Noelle Edwards
"Brad's State Farm office is great! From the general manager to the agent Ive been working with (Alyson), Ive been very happy with them since I switched last year. They do a great job of keeping customers informed about changes, updates, and service offerings. They are also all just very personable in general and I got a very nice card from their office for my birthday. Highly recommend!"