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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Onesa Anozie

March 20, 2024

5  out of  5 rating by Onesa Anozie
"After an extensive search for auto and home insurance, we received an excellent quote to cover our three vehicles and our home. Not only was the quote lower than any we found from major insurance companies, but the coverage offered was also much more comprehensive. Upon receiving our online quote, Samantha Knight from Brad Batchelor's State Farm office in Snellville promptly reached out to us. She was not only kind and knowledgeable but also extremely responsive. Samantha provided us with several coverage options and patiently explained the differences in each. She took the time to ensure we were completely comfortable before proceeding. Despite taking time to make our final decision, Samantha remained exceedingly patient and available for any additional questions we had. We are now with State Farm and couldn't be happier with our decision. A big thank you to Samantha for her hard work, dedication, and kindness."
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Amanda Smith

March 19, 2024

5  out of  5 rating by Amanda Smith
"Samantha was so wonderful! I was a frazzled mess about the move and renters insurance, she not only talked with me about the move but offered me excellent information about the insurance and the policy! I was glad to purchase my insurance from her! Thank you so much Samantha!"
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Melvin Kendall

March 1, 2024

5  out of  5 rating by Melvin Kendall
"Samantha was great. Thank you."
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February 28, 2024

5  out of  5 rating by Taneka
"Samantha was very helpful will be calling her back for more information 👌✅💯"
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Michael Alexander

February 21, 2024

5  out of  5 rating by Michael Alexander
"Really good insurance"
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Aaron Thomas

January 25, 2024

5  out of  5 rating by Aaron Thomas
"Samantha Knight! What more can I say. She is fantastic and really helped me out even though it took me so long to respond. Definitely recommend so 5 stars and then some. Thank you Samantha!"
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Pat Greene

January 19, 2024

5  out of  5 rating by Pat Greene
"Calling for a quote with Samantha was one of the easiest transactions I have had lately. She was an excellent representative of State Farm and helped ease my mind in the decision to change insurance carriers. So we switched to SF without Jake😀"
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Trascal Paul

January 5, 2024

5  out of  5 rating by Trascal Paul
"I just wanted to say Samantha did a Great Job!! She got me Auto and Renters Insurance at a great price"
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Lindsey Lemme

December 25, 2023

5  out of  5 rating by Lindsey Lemme
"Samantha was a pleasure to work with! She answered all of our questions and gave us a great rate!!"
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December 22, 2023

5  out of  5 rating by DA BABY
"She was wonderfully. She is really helpful. She helped my dad a lot and my dad doesn’t know English that good and she helped him wonderfully. Samantha is the best worker you have."
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kristi foreman

November 6, 2023

1  out of  5 rating by kristi foreman
"The worst customer service experience."
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Michele Bates Gilbert

October 12, 2023

5  out of  5 rating by Michele Bates Gilbert
"I was struggling in researching for the best auto policy for my family. Ms. Elizabeth Frazee was incredibly helpful, professional and found what we needed. I'm grateful for how comfortable she made the entire process from start to finish. I have already forwarded her contact information to an associate and plan to continue business with Ms. Frazee for anything else I may need. Five Stars!"
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October 5, 2023

5  out of  5 rating by Chris
"These guys just saved me $201 a month. GEICO was nothing but a name and a con these guys are legit thank you guys so much ! -Chris swancey"
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David Garcia

August 2, 2023

5  out of  5 rating by David Garcia
"Very friendly and professional. Samantha you are the best!!!"
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B Nail

May 10, 2023

5  out of  5 rating by B Nail
"I am very grateful for the phenomenal service and support that the Brad Batcher’s State Farm Insurance Agent team provided for bundling our auto and home insurance policies. They were very timely and informative in providing detailed coverage information and options so that we can make informed decisions. Thanks again Carrie, Elizabeth and staff for all that you do…Great customer service."
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مفتى طارق مسعود H.z

February 2, 2023

5  out of  5 rating by مفتى طارق مسعود H.z
"Samantha Knight who works for state farm was very respectful and professional at her work, she is beyond excellent, I really appreciate it, thank you!"
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suzanne whitworth

January 31, 2023

5  out of  5 rating by suzanne whitworth
"Excellent Customer Service!"
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Cheryl Poteat

January 12, 2023

5  out of  5 rating by Cheryl Poteat
"Brian Randall was great. Very good experience. So glad to be with State Farm"
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January 6, 2023

5  out of  5 rating by M E
"I had Brian Randall help me with my Life Insurance today. So over my head but he did an excellent job helping me through it. Thx so much!"
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harley hubbard

January 6, 2023

5  out of  5 rating by harley hubbard
"I had Brian Randall help me with my auto insurance he is the best agent I've ever had answered all my questions and helped me come up with all the things I needed made the whole experience easy"
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Louis Dudley

December 10, 2022

5  out of  5 rating by Louis Dudley
"I had the chance to talk Scott in early Friday morning to set up new life insurance policy. Definitely enjoy conversing with him. He very knowledgeable about the difference policies that best for me. If you don't have insurance policy please talk Brad Batchelor and his and team."
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Marissa Robinson

November 17, 2022

5  out of  5 rating by Marissa Robinson
"Good business"
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Bezawit Tekeletsadik

November 15, 2022

5  out of  5 rating by Bezawit Tekeletsadik
"I won’t have it any other way , best customer service and price."
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Sameer Alanbari

August 16, 2022

5  out of  5 rating by Sameer Alanbari
"Nice friendly staff"
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Melissa Jones

August 11, 2022

5  out of  5 rating by Melissa Jones
"Brad and team are always super responsive and work diligently to make sure any and all policies are reviewed and up to date. We appreciate the customer service above all."