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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Marty Fountain

May 5, 2025

5  out of  5
rating by Marty Fountain
"Samantha did a very good job on my insurance that I wanted and she's a very nice person you don't find that anymore"
We responded:
"We’re so happy to hear that you had a great experience! Your support means the world to us, and we’re always here whenever you need us! "
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Rick Braley

April 22, 2025

5  out of  5
rating by Rick Braley
"I have always used Statefarm while living in GA. This the first time I used Brad Batchlor. They have been great. I have been working with Asa. She has been wonderful. She has handled all my needs. Thank you Asa."
We responded:
"Rick, thank you for taking the time to leave such a wonderful review! We’re lucky to have customers like you and are always here whenever you need us! "
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DeAndria Love

April 17, 2025

5  out of  5
rating by DeAndria Love
"I had the pleasure of working with Asa Traylor to setup a policy for my small business. Asa was very professional, courteous and detailed in providing all of the information regarding my policy and reviewing everything that is included in my policy. I actually contacted another State Farm agent in the area before calling Brad Batchelor's agency but never received a call back from that other agency which turned out for the best because I doubt that I would have received the stellar service rendered by Asa. Owner - Deevine Deezigns & Events by Dee, LLC"
We responded:
"You’re the best, DeAndria! We love helping amazing clients like you, and we truly appreciate you sharing your experience with us. "
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Poly

April 11, 2025

5  out of  5
rating by Poly
"Abbey was very professional and helpful, I’m glad she called me to make sure I had my renters insurance before I move into my apartment. Very smooth and quick process too, she’s a pro. Give her a raise!!"
We responded:
"We can’t thank you enough for this awesome review, Poly! Knowing we made your experience a great one means the world to us. "
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Tanya

April 3, 2025

5  out of  5
rating by Tanya
"MISS SAMANTHA called me this morning to see if everything was going good and to make any changes or updates on my policy. She went over my renters insurance in detail . She was SO PLEASENT AND KIND and is always knowledgeable and has the right information for any questions I may have. I appreciate her and STATE FARM for the service they have provided over the past few years. I highly recommend them for any insurance coverage you may need. I also want to acknowledge MISS ABBY for always making sure I get GREAT CUSTOMER SERVICE. BOTH OF THESE GIRLS ARE AMAZING AND PROFESSIONAL IN A WAY THAT GOES OVER AND BEYOND!!!!"
We responded:
"Thank you so much, Tanya, for your wonderful feedback! We're thrilled to hear about your positive experiences with Miss Samantha and Miss Abby. Your kind words mean a lot to us, and we're grateful for your recommendation and continued trust in our services."
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Bishop Sherman Young

April 1, 2025

5  out of  5
rating by Bishop Sherman Young
"Very helpful and great to work with. Thank you!"
We responded:
"Thank you, Bishop, for your kind words and the fantastic rating! We're thrilled to hear that you found our service helpful and enjoyable to work with. If you need anything else, feel free to reach out anytime."
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David Garcia

March 27, 2025

5  out of  5
rating by David Garcia
"Very friendly and professional. Samantha you are the best!!!"
We responded:
"Thanks David for the excellent five star rating! We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime."
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Lenny Perk

March 14, 2025

5  out of  5
rating by Lenny Perk
"Excellent Coverage and Outstanding Customer Service – A Reliable Choice! I’ve had an outstanding experience with State Farm Insurance and highly recommend them to anyone looking for reliable coverage and exceptional customer service. From auto and home insurance to life and renters’ policies, State Farm offers a wide range of options tailored to fit individual needs. What sets them apart is their customer service—every interaction I’ve had with their agents has been professional, friendly, and incredibly helpful. They take the time to explain coverage options, answer questions thoroughly, and ensure that I have the best plan for my needs. Additionally, their competitive rates and various discount options make their policies even more appealing. Whether it’s bundling policies or safe driving rewards, they always find ways to help customers save money while maintaining top-tier coverage. Overall, State Farm is a trustworthy and dependable insurance provider that truly cares about its customers. I couldn’t be happier with my experience and will continue to recommend them to family and friends!"
We responded:
"Lenny, thank you so much for your wonderful review! We are truly delighted to hear about your positive experience with our team. Your satisfaction with our coverage options and customer service means the world to us. We genuinely appreciate your recommendation and are here for you whenever you need us!"
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Linda Mcalpin

March 12, 2025

5  out of  5
rating by Linda Mcalpin
"I worked with his agent Scotland and it was a very easy process. He answered all of my questions and made it a very sensible and easy transfer from my previous insurance company."
We responded:
"Thank you, Linda, for your great review! We're happy to hear that Scotland made your transition easy. Your satisfaction is very important to us, and we really appreciate your trust. Please reach out anytime if you need more help."
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Abdul Azizi

March 6, 2025

5  out of  5
rating by Abdul Azizi
"Hey there, my name is Abdul Azim Azizi. I am one of your Client I have all insurance through your agency and of course I brought my few family members as well I have been helped Gratefully from your Employees, they are very knowledgeable friendly individuals with that I am very grateful from Brian Randle, he is very knowledgeable, friendly Specially, customer care. I am very happy that you have employees like him. Thank you so much Mr. Randall. Hey Dear To whom It may concern this is Abdul Azizi. I have most of my Insurances from your agency, Brad bachelor recently, our porches, life insurance through your agency with the help of Miss Samantha Night Samantha was great, outspoken, friendly very knowledgeable for what she was offering me about the life insurance. She explained everything great customer service and I am very pleased with that. You’ll be very happy having her as a coworker over there. Thank you so much Miss Samantha may God bless you thank you for your great customer service👍🙏"
We responded:
"Abdul, thank you for your heartfelt feedback! We're thrilled to hear that you and your family have entrusted us with your insurance needs, and we're honored to have you as valued clients. It's truly heartening to know that Brian provided you with such exceptional service. We take great pride in our team's knowledge, friendliness, and dedication to customer care, and it's wonderful to hear that Brian exemplified these qualities during your interactions."
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T C

February 27, 2025

5  out of  5
rating by T C
"Asa has been wonderful! Working with her is easy and she is very helpful."
We responded:
"Thanks for choosing us, T C! We’re committed to protecting what matters most to you today and in the future. We look forward to serving you for years to come! "
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Tristanchasesports LLC

February 21, 2025

5  out of  5
rating by Tristanchasesports LLC
"I inquired about changing my full coverage auto policy from out of state. Due to a very busy schedule we worked for a few months to make the necessary changes. I worked with the Agent Samantha Knight. She was professional, polite, honest and dedicated to finding the best policy and best rate for me and my family. Thank You!"
We responded:
"We really appreciate your kind words! It’s great to know we were able to meet your expectations. If you need anything else, don’t hesitate to reach out!"
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Mr. Robins

January 22, 2025

5  out of  5
rating by Mr. Robins
"Samantha was assume to work with. Very timely and tentative"
We responded:
"We appreciate your five-star rating, Mr. Robins! It's great to know that we were able to deliver excellent service."
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Rao Amara

January 3, 2025

5  out of  5
rating by Rao Amara
"I had a great experience with Samantha Knight. She is very helpful in explaining about my auto policy and in explaining all possible discounts that are available. She is very knowledgeable and patient in answering all my questions. In overall I had a great experience in setting up my auto policy with StateFarm."
We responded:
"Rao - I am so incredibly grateful that you took time to leave us this review. It's customers like you that make our job wonderful. We look forward to serving you again."
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Taka Tashka

January 2, 2025

5  out of  5
rating by Taka Tashka
"Asa and Samantha did amazing! So professional and helpful"
We responded:
"We greatly appreciate your five-star rating, Taka! Rest assured, we're here to assist with all your insurance requirements."
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Ambrose Blanchard

December 27, 2024

5  out of  5
rating by Ambrose Blanchard
"As a 22 year old, insurance is scary and complicated, but Brad’s agency makes it easy and clear. Working with Brian has been so nice! If I ever need something taken care of, whether it be rental insurance or for a car accident, Brian has been such a great, reliable help."
We responded:
"Thank you so much for your business and your awesome five-star review, Ambrose! My office is always available to help with any of your insurance needs!"
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K Cal

December 25, 2024

5  out of  5
rating by K Cal
"Abby was very helpful and quick with responses as I worked through the quote process. Great experience."
We responded:
"There's no better compliment than hearing a great review about our staff. Thank you for putting your trust in our agency!"
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Pauline Russell

December 19, 2024

5  out of  5
rating by Pauline Russell
"The customer Representative Abby was very professional very polite, knowledgeable and patient. She got the right policies for me that is within my budget Thank you Abby"
We responded:
"Thank you for such a great review and recommendation, Pauline. My team and I strive to provide excellent customer service, so I am pleased to hear that you had such a great experience with our agency."
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Clara Egan

December 17, 2024

5  out of  5
rating by Clara Egan
"Samantha was great to work with. Very professional and friendly and knew her information. Such a great experience!"
We responded:
"We really appreciate your kind words, Clara. Thank you for trusting us with your insurance needs."
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Kelly Wilcox

December 17, 2024

5  out of  5
rating by Kelly Wilcox
"Everyone I spoke with at the office was very friendly and nice. Samantha went above and beyond with her great communication and customer service though!"
We responded:
"Kelly, it is so good to hear positive feedback about our team. Thank you for taking the time to leave us such a glowing review. We value your business!"
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Rebecca Easom

December 11, 2024

5  out of  5
rating by Rebecca Easom
"I worked with Samantha Knight to secure coverage on a home that involved a different policy than I expected. She did a great job finding what I needed, and she was very patient during the period of time it took from my end of the transaction."
We responded:
"Thank you for sharing your experience! I'm so glad to hear that Samantha was able to find the right coverage for your home and that she was patient throughout the process. We always strive to provide the best possible service, and it’s wonderful to know that Samantha’s efforts made a positive impact. If you need anything else in the future, don’t hesitate to reach out. Thanks again for your trust!"
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Deacon HopkinsBey

December 5, 2024

5  out of  5
rating by Deacon HopkinsBey
"I recently had some billing issues and called State Farm, to which Bryan answered my call. He very much, so did his due diligence and recovering all of the answers to my inquiry concerning my bill well-being, patient and courteous at the same time. He did an excellent job and I’m very much so pleased. He also made me reconsider staying with State Farm because I was looking to transfer to a different company for auto insurance because of the lack of communication from State Farm with my insurance prices in premiums going up and up up for no reason andwithout them notifying me. Again, special, thanks Bryan"
We responded:
"Thank you for sharing your experience with us, Deacon! We're so glad to hear that Bryan was able to assist you with your billing concerns and provide the help you needed. We strive to offer excellent service, and it’s great to know that his efforts made a positive impact. We appreciate your feedback and hope to continue serving you with the best care possible!"
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Ronald Hill

November 14, 2024

5  out of  5
rating by Ronald Hill
"This experience has been great swift action no pressure and delivered as promised I will recommend this office to each and everyone and the bonus that my wife and I appreciate the nicest that they show that seems to be a lost art"
We responded:
"Thanks, Ronald, for the five-star review! We appreciate your business!"
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Tomika Collins

November 6, 2024

5  out of  5
rating by Tomika Collins
"Brian Randall is the best service agentEVER!!!!! Actually , I should've wrote this review months ago because he helped me big time when I was shopping for a new car. I called him giving information about maybe 5 cars that I was consider purchasing lol. Brian answered and returned each call with information that assisted me with my final purchase. Just recently I have a serious issue that Brian went over and beyond to help me. I can't be mad if things don't work out.You can not control what is out of your control. I appreciate him so much. He is professional, funny, kind and has a soothing voice when communicating information to understand. Not all that jibble jabble. I know I probably get on his nerves sometimes but Brian always makes me feel that I am important and assist me with what I need. In my opinion, Brian is the last of his kind in customer service excellence. Thank You! Thank you !Thank You! Blessings to Brian Randall in everything you do. ASK TO SPEAK TO BRIAN RANDALL!!!!! HE IS THAT GUY!!!! :)"
We responded:
" Wow, Tomika, thank you so much for this amazing review! We are beyond thrilled to hear about your positive experiences with Brian. He truly goes above and beyond, and it’s clear that his professionalism, kindness, and genuine care have made a big impact on you. It’s also great to know that Brian's patience and clear communication helped guide you through your car shopping. He’s definitely a valuable asset to the team, and we’re so lucky to have him. Your feedback means the world to us, and I’ll be sure to pass along your kind words to Brian. Thanks again for sharing your experience, and we’re here anytime you need help in the future. "
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Judy Nunes

November 5, 2024

5  out of  5
rating by Judy Nunes
"Scotland has great customer service ! Loved that he called me same day that I became a customer to see if I needed anything else. Thank you for all you do."
We responded:
"Thank you so much for this five -star review, Judy. We really appreciate you being a customer and our great service is something we strive to uphold with all of our customers. We’re here for you anytime."